Privacy Policy

1. Information We Collect

• Personal Information: Name, address, phone number, email address, date of birth, and other identifiers provided when you schedule an appointment, register, or pay for
  services.
• Health Information: Medical history, imaging results (MRI, CT, X-ray), diagnoses, treatment plans, and other Protected Health Information (PHI) provided by you or your
  healthcare provider.
• Website and Technical Information: If you use our website or patient portal, we may collect IP addresses, browser type, and usage data to improve our services.

2. How We Collect Information

• Directly from You: When you complete forms, schedule appointments, or communicate with our staff.
• From Healthcare Providers: When your referring physician or healthcare provider shares your medical information for diagnostic purposes.
• Automatically: Through our website or patient portal (e.g., cookies or analytics tools) when you interact with our online services.

3. How We Use Your Information

We use your information to:

• Provide diagnostic imaging services (MRI, CT, X-ray) and coordinate your care with referring physicians.
• Process payments and communicate with your insurance provider.
• Schedule appointments and send reminders via phone, email, or text (with your consent).
• Improve our services, including quality assurance and staff training.
• Comply with legal obligations, such as public health reporting or court orders.
• Operate our website and patient portal, ensuring functionality and security.

4. How We Share Your Information

We may share your information in the following circumstances:

• For Treatment: With referring physicians or other healthcare providers involved in your care.
• For Payment: With your insurance company or billing services to process claims.
• For Healthcare Operations: With business associates (e.g., IT vendors or transcription services) under Business Associate Agreements to ensure HIPAA compliance.
• As Required by Law: For public health activities, law enforcement, or other legal requirements.
• With Your Consent: For purposes outside of treatment, payment, or healthcare operations, such as sharing results with a family member, if you provide written authorization.

We will not sell or share your information for marketing purposes without your explicit consent.

5. Your Rights Regarding Your Information

Under HIPAA, you have the right to:

• Access Your Records: Request to view or obtain copies of your health records, typically within 30 days.
• Request Amendments: Ask to correct inaccurate or incomplete information in your records.
• Request an Accounting of Disclosures: Receive a list of certain disclosures of your PHI made in the past six years.
• Request Restrictions: Ask us to limit how we use or share your PHI, though we may not always be able to honor these requests.
• Request Confidential Communications: Specify alternative ways to communicate with you (e.g., a different phone number or email).
• Receive a Copy of This Policy: Obtain a paper or electronic copy of this Privacy Policy.

To exercise these rights, contact our Privacy Officer at the details below.

6. How We Protect Your Information

We take the following measures to safeguard your information:

• Physical Security: Secure storage of paper records and restricted access to facilities.
• Technical Security: Encryption of electronic PHI, secure servers, and password-protected systems.
• Administrative Security: Regular staff training, risk assessments, and strict access controls.
• Breach Response: If a breach of your information occurs, we will notify you within 60 days, as required by law, and take steps to mitigate harm.

7. Website and Online Services

If you use our website or patient portal:

• We use cookies and analytics tools to improve user experience and site performance.
• Any PHI entered into our portal is encrypted and protected under HIPAA standards.
• You can opt out of non-essential cookies through your browser settings.

• We use cookies and analytics tools to improve user experience and site performance.
• Any PHI entered into our portal is encrypted and protected under HIPAA standards.
• You can opt out of non-essential cookies through your browser settings.

8. Retention of Information

We retain your information only as long as necessary for treatment, payment, healthcare operations, or legal requirements. Typically, health records are retained for at least six years from the date of your last visit, per federal and state regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website and available at our facility, with the effective date noted.

10. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact our HIPAA Privacy Officer through our Contact Us page.

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.